Case Studies

Real cases, across every industry

A sample of the kinds of situations we resolve for business owners — from a single unfair review to a coordinated attack by a disgruntled client.

Backed by the team behind primeavis.fr, operating in France since 2023

5,000+
reviews removed in France
+1.9
average rating points recovered
3,000+
businesses helped
Construction
Kingston Masonry Co.

A former employee, let go after repeated incidents, posted a 1-star review accusing the company of unsafe practices — entirely unrelated to any actual job. It sat online for 11 months, visibly deterring quote requests.

Rating recovered: 4.1 → 4.6Removed in 2 days
Hair & Beauty
Belle Vue Salon

A rival salon opened two blocks away and, within a week, three 1-star reviews appeared from accounts with no other activity — a textbook case of competitor sabotage.

Rating recovered: 3.8 → 4.53 reviews removed
Automotive
Techni-Auto Garage

A customer disputed a diagnostic fee and, after the shop stood by its invoice, posted a review that misrepresented the entire interaction, naming staff directly.

Rating recovered: 4.0 → 4.4Removed in 3 days
Restaurant
Roma Pizzeria

A review described a food-poisoning incident tied to a dish the restaurant has never served. Health inspection records confirmed the claim was fabricated.

Rating recovered: 4.2 → 4.7Removed in 2 days
Hospitality
Harborview Inn

Two reviews, posted months apart, described a room number and amenities that didn't match any unit on the property — the guest had reviewed the wrong hotel entirely.

Rating recovered: 4.3 → 4.62 reviews removed
Healthcare
Sunrise Family Dental

A review contained personal accusations against a named practitioner with no connection to any actual appointment on file — a clear case of mistaken identity or malice.

Rating recovered: 4.4 → 4.8Removed in 2 days

Illustrative, anonymized examples representative of cases handled.

Across every sector

Every industry has unfair reviews

Restaurants
Home services
Healthcare
Automotive
Retail
Hospitality
Beauty & wellness
Professional services
Our approach

The same rigor, every time

1
Situation review
We look closely at the review and the context around it.
2
Preparation
We prepare the strongest basis for a removal.
3
Action
Your case is handled within 24h of approval.
4
Confirmation
You're notified by email the moment it's resolved.
FAQ

Questions about these cases

Are these real businesses?
These are anonymized, illustrative examples representative of the kinds of cases we resolve — identifying details have been changed.
Could my case look like this?
Most likely yes. Start with a free audit and we'll tell you honestly what's possible.

Your case could be next.